Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, contact us for support, or otherwise communicate with us. This information may include your name, email address, company name, and any other information you choose to provide.

We also automatically collect certain information when you use our platform, including terminal session metadata, command execution logs, and infrastructure interaction data necessary for the functioning of our AI memory and audit trail features.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Power AI-driven features including infrastructure memory and runbook generation
• Generate audit logs and compliance reports
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Monitor and analyze trends, usage, and activities

3. Data Security

We implement industry-standard security measures to protect your data. All SSH keys and credentials are encrypted with AES-256-GCM at rest. All data in transit is protected with TLS 1.3. We enforce multi-factor authentication and maintain immutable audit logs of all platform activities.

4. Data Retention

We retain your data according to your subscription plan's retention policy: Free (7 days), Team (30 days), Business (1 year), Enterprise (up to 7 years). You may request deletion of your data at any time by contacting [email protected].

5. Your Rights

Under GDPR and applicable privacy laws, you have the right to access, correct, delete, and port your personal data. You may also object to or restrict certain processing activities. To exercise these rights, contact us at [email protected].

6. AI and Machine Learning

Your infrastructure interaction data is used to power AI features within your organization only. We do not use your data to train external models. AI memory and embeddings are scoped to your organization and are not shared across tenants.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].